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IBM launches systems management in a box

October 20, 2009 Leave a comment Go to comments

IBM has launched two Tivoli-branded, systems-management appliances aimed at companies with fewer than 1,000 employees and departments of larger enterprises. The company said the launch brings Tivoli’s enterprise-level technology to smaller companies for the first time.

IBM is not breaking new ground. Kace has pioneered the systems-management appliance market with its KBOX Systems Management Appliance, designed to help small and medium-sized businesses build helpdesks, along with software-only competitors LANDesk with IT Service Management and Service Desk products, and Symantec-owned Altiris with its Client Management, Asset Management and ServiceDesk suites.

The Tivoli appliances are also up against systems-management software from rival HP; according to research house Datamonitor, IBM leads the enterprise systems-management market with “very advanced features and IT concepts”, while HP has a larger presence in the SME market.

The Tivoli Foundations Application and Service Manager appliances package standard Tivoli software into a box, an approach that allows quicker deployment in organisations with few available IT staff and cuts support costs and configuration time, according to IBM’s Tivoli enterprise sales and strategy manager Mark Fieldhouse.

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