Home > General > Did the Unified Communications Business Grow in the Third Quarter of 2009?

Did the Unified Communications Business Grow in the Third Quarter of 2009?

December 12, 2009 Leave a comment Go to comments

Dell’ Oro Group say the “unified communications market” grew in the third quarter of 2009. The top two “unified communications” vendors, Avaya and Cisco, each posted double digit revenue gains over the second quarter of this year, the research firm says.

So what does the study track? Business phone systems and phones, essentially. IP phone sales grew 10 percent during the quarter, including IP conference, IP desk, IP soft, and IP wireless LAN phones.

Although third-party IP desk phones continue to gain traction, the top eight IP desk phone vendors (Aastra, Alcatel-Lucent, Avaya, Cisco, Mitel, NEC, Nortel, and Siemens) are also the top eight PBX vendors.

There’s nothing wrong with tracking enterprise phone systems. But lots of people would argue that unified communications and collaboration are a lot broader than those specific segments of the market. Hosted conferencing services, collaboration suites, special-purpose conferencing systems, mobility and messaging applications and services all are a part of the broader collaboration space.

“The second half of the year is typically stronger for the enterprise voice market, and the third quarter of this year was no exception for the unified communications segment,” says Alan Weckel, Dell’Oro Group director.

“Although we expect vendors to experience strong fiscal year-end results in the fourth quarter of 2009 and 2010, we do not expect vendors’ fiscal year-ends to be as strong as they were prior to 2008 for quite some time,” Weckel says.

It’s a good and helpful thing that sales of enterprise phone systems and associated gear grew during the third quarter of 2009. But one cannot deduce from that growth what might have happened in the broader UC space.

Categories: General
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  1. December 12, 2009 at 12:20 PM

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